Megatronix Voice Assistant User Agreement and Privacy Policy
Ltd. and its affiliates (hereinafter collectively referred to as "we" or "us" or "Megatronix®"), this policy applies only to the website services of Megatronix® (Beijing) Technology Co. Ltd
Privacy policy update date: 2025.2.19
Privacy Policy Version No.: V 0.0.2
(hereinafter collectively referred to as "we" or "us" or "Megatronix") is a company with its registered office at [11/F, Block C, Rongxin Science and Technology Building, Chuangyuan Road, Chaoyang District, Beijing, China ]. We take the protection of your personal information and privacy very seriously.
This Privacy Policy is designed to help you understand what data we collect, why we collect it, what we do with it and how we protect it.
1. This Privacy Policy will explain to you in turn the scope of personal information we may collect (some functions may require the collection of sensitive personal information), the purpose of collection, the manner of collection, and the possible consequences of refusing to provide personal information. We will strictly follow the principles of legality, legitimacy and necessity in collecting and using user information.
2. This Privacy Policy will explain to you how we keep personal information secure, how we store personal information and how we handle personal information of minors.
3. You may access, correct, or delete your personal information through the channels listed in this Privacy Policy, and you may also exercise your rights and interests through customer service calls.
4. We will use or share your personal information strictly in accordance with the scenarios described in this Privacy Policy, and if we go beyond the scope described in this Privacy Policy, we will inform you again and obtain your express consent.
5. You agree that we may use your information in the following ways:
(1) In order to better provide you with services and monitor the service quality of our service personnel, when you communicate with us via telephone or customer service tools, we will record your cell phone number and related communication, and record the call.
(2) In order to fulfill the above purposes, we may engage our technology partners (e.g., call service providers) to provide services to you, which they will use legally, legitimately, and as necessary within the scope of the services.
This policy contains the following:
I. Definition and scope of personal information
Personal information refers to all kinds of information recorded electronically or by other means that can identify the personal identity of a natural person, either alone or in combination with other information, and in the privacy policy of this platform includes: basic information (name, date of birth, gender, ethnicity, nationality, family relationship, residential address, personal telephone number, e-mail address, etc.); personal identification information (identity card, driver's license, passport, etc.); personal biometric information ( personal genes, fingerprints, voiceprints, iris, facial features); photos; voice; video; Internet identity (personal information subject account, IP address, personal digital certificate, etc.); personal education and work information (personal occupation, position, work unit, education, degree, education experience, work experience, etc.); personal property information (bank account number, deposit information, real estate information, credit records, credit information Personal property information (bank account number, deposit information, real estate information, credit records, credit information, transaction and consumption records); personal communication information (communication records and content, SMS, MMS, e-mail content); personal Internet access records (website browsing records, software usage records, click records, etc.); personal common device information (hardware serial number, device MAC address, software (APP) list, unique device identification code, Bluetooth MAC address, Wifi MAC address, etc.); personal Location information (including whereabouts, precise positioning information, latitude and longitude, etc.).
Personal sensitive information refers to personal information that may jeopardize the safety of persons and property once leaked, illegally provided or misused, and is highly likely to lead to damage to personal reputation, physical and mental health or discriminatory treatment, etc. In the privacy policy of this platform, it includes: personal identification information (ID card, driver's license, passport, etc.); personal biometric information (personal genes, fingerprints, voiceprints, iris, facial features); personal property information (bank account number, deposit information, real estate information, credit records, credit information, transaction and consumption records), other information (system account number, IP address, e-mail address and passwords related to the foregoing, marital history, whereabouts, web browsing records).
Anonymized information, i.e., information that is technically processed to make the subject of the personal information unidentifiable and cannot be recovered after processing, is not personal information after anonymization. Other information that does not identify a specific natural person or reflect the activities of a specific natural person is not personal information.
The following table is a reference to the source of personal information and a description of its categorization
| Basis | Definition | Categories of personal information | Examples of personal information |
| GDPR | Personal data: means any data relating to an identified or identifiable natural person (data subject); Identifiable natural person refers to a natural person who can be directly or indirectly identified, especially through identifiers such as name, ID number, location data, network identifier, or other identifiers. Personal data: means any data relating to an identified or identifiable natural person (data subject); Identifiable natural person refers to a natural person who can be directly or indirectly identified, especially through identifiers such as name, ID number, location data, network identifier, or through specific physical, psychological, genetic, mental state, economic, cultural, social and other personal attributes. | Identity information | Last name, first name, identification number, etc. |
| Address information | Residence, destination, etc. | ||
| Online logo | IP, device information, etc. | ||
| Identification Code | Equipment identification code, VIN, license plate number, etc. | ||
| One or more physical, physiological, genetic, spiritual, economic, cultural or social identities held by a natural person | |||
| EDPB Car Networking Personal Data Protection Guide | Most data associated with connected vehicles is considered personal data, as long as it can be linked to one or more identifiable individuals.
1. Technical data on vehicle movement (e.g. speed, distance travelled) and vehicle condition data (e.g. engine coolant temperature, engine speed, tyre pressure). pressure). 2. The types of personal data to which vehicle and equipment manufacturers, service providers, and other data controllers should pay particular attention are location data, biometric data (and special data types specified in Article 9 of the GDPR), and data that can reveal criminal acts or traffic. The types of personal data to which vehicle and equipment manufacturers, service providers, and other data controllers should pay particular attention are location data, biometric data (and special data types specified in Article 9 of the GDPR), and data that can reveal criminal acts or traffic violations. violations. 3. Business and transaction data: identification information of the data subject, data related to the transaction, data related to the payment method, etc. etc. 4. Usage behavior data: personal data generated by the vehicle, driving habits, location, etc. 5. Personal information stored on the dashboard of a rental vehicle where the data subject may wish to use its in-car entertainment functions, such as navigating to a given destination , making phone calls or playing music, etc.;. 6. Data related to driving style or mileage, data related to wear of vehicle components, or data collected by cameras may relate to driver behavior and information about other people inside or outside the vehicle. Data related to driving style or mileage, data related to wear of vehicle components, or data collected by cameras may relate to driver behavior and information about other people inside or outside the vehicle. 7. Other: Note (1) Personal data processed in the vehicle, (2) Personal data exchanged between the vehicle and a device connected to it (such as the user's smartphone), or (3) Personal data collected in the vehicle and exported for further processing to external entities such as car manufacturers, infrastructure managers, insurance companies, car repairers. infrastructure managers, insurance companies, car repairers. |
Vehicle Motion Technical Data | Speed, instantaneous speed, driving distance, etc. |
| Vehicle condition data | Engine coolant temperature, engine speed, tire pressure | ||
| User usage behavior data | Personal data generated by the vehicle, driving habits, location, etc. | ||
| Transaction data | Identification information of the data subject, data relating to the transaction, data relating to the payment method | ||
| Location data | Historical navigation records, time of navigation, quick navigation, home address of the user, company address, frequently-visited address, enable a Historical navigation records, time of navigation, quick navigation, home address of the user, company address, frequently-visited address, enable a person to infer the place of work and residence, as well as the driver, degree of interest (leisure), and may reveal sensitive information such as religion through places of worship, or sexual orientation through places visited, etc. | ||
| Biometric data | In the context of connected vehicles, the use and processing of biometric data used to uniquely identify a natural person in order to facilitate access to the vehicle, verify the identity of the driver/owner, and/or access to the driver's personal data settings and preferences shall be in accordance with The GDPR and relevant domestic law. Fingerprint, face, voiceprint, etc. shall be in accordance with the GDPR and relevant domestic law. | ||
| Crime data | The EDPB proposes to use local processing of data for data processing. In fact, some categories of personal data from connected vehicles may show that a criminal offence or other violation has occurred or is occurring ("crime-related data") and are therefore subject to special restrictions (e.g., data indicating that a vehicle has crossed a white line, instantaneous speed of the vehicle combined with precise and accurate data). indicating that a vehicle has crossed a white line, instantaneous speed of the vehicle combined with precise location data). It is worth noting that the provisions of Article 10 of the GDPR apply if such data are to be processed by the competent national authorities for the purpose of conducting criminal investigations and prosecuting criminal offences. It is worth noting that the provisions of Article 10 of the GDPR apply if such data are to be processed by the competent national authorities for the purpose of conducting criminal investigations and prosecuting criminal offences. | ||
II. How we collect and use your personal information
We collect and use your personal information for the following business functions and purposes as described in this Privacy Policy:
Product and business functions are categorized into basic and extended functions, and we will explain to you in detail the personal information collected by each function, the method of collection, the purpose of collection, and the method of use.
1. Personal information that needs to be collected and used for the basic functions of products and businesses
When we provide services, we may collect the following personal information related to you: voice information, address book information (contact name and cell phone number), location information, etc., based on the information on the form page. Please note that the specific information to be provided may vary depending on the products/services we provide, so please provide the relevant personal information based on the products/services shown to you and the corresponding requirements, and we will explain the rules for the collection and use of the relevant personal information on the product/service page or below.
You should note that the above personal information is provided by you voluntarily. You have the right to refuse to provide it, but you may not be able to use the corresponding services, functions or achieve the results intended by the service.
1.1 Voice dialogues
(1) Scope of information
When you use the voice dialog function, we will collect your self-recorded voice information and convert it to text in the cloud. At the same time, we will collect the text information after the transcription and display it to you, so that you can understand what voice interactions have been carried out and control the relevant facilities in the car (including but not limited to the car phone, windows and air conditioning) according to your voice commands. Please be aware that although your recorded voice and transcribed text may contain your personal information or the personal information of others, we will not recognize individuals based on the content of the personal information involved. Furthermore, the voice information you enter will only be used to provide you with the current voice interaction function or for call-out analysis when dealing with troubleshooting, and will not be used for any other purposes. The aforementioned information is necessary for voice interaction, and if you do not provide it, you will not be able to use the basic voice-related functions of this product.
(2) Scope of authority to call
When you use the voice conversation function, we need to call your microphone permission to get your voice information, this is the system permission necessary for this function, if you refuse, you will not be able to use the voice recognition function.
1.2 Voice dialing
(1) Scope of information
When you choose to use the voice dialing function, connect your phone to the car via Bluetooth, and after you authorize us, your phone's address book information (contact name and cell phone number) will be synchronized and saved locally in the car and in the cloud. The contact name is collected for customized audio recognition to match the recognized text with the contact name, and the cell phone number is collected for voice interaction commands to make a call based on the cell phone number. In addition, we do not use it for other usage purposes. The foregoing information is necessary for voice dialing, and if you do not provide it, you will not be able to use this feature.
(2) Scope of authority to call
When you use the voice dialing function, we need to call your microphone privilege to get your voice information, as well as the Bluetooth privilege of your cell phone and car, and the address book privilege to connect your cell phone and car and get your address book information. This is the system permission required for this function, if you refuse, you will not be able to use the voice dialing function.
1.3 Recommendations related to geographic location
(1) Scope of information
When you actively turn on the positioning of your device, when you use the function related to geographic location, with your authorization, we will obtain the vehicle location information transmitted to us by the system, so that we can provide you with accurate navigation, weather and geographically related food recommendations and other services based on your location. The aforementioned information is necessary to use the geolocation-related recommendation function, and if you do not provide it, you will not be able to use the function.
(2) Scope of authority to call
When you use the geolocation-related recommendation function, we need to call your location permission to obtain your location information. This is a system permission required for this function, if you refuse, you will not be able to use the geo-location related recommendation function.
2. Instructions for handling personal information
(1) In order for you to further understand the details of the above mentioned functions and services that involve the use of your personal information, you can refer to the list of permissions below for details. By turning on any of the permissions, you authorize us to collect and use the relevant personal information to provide you with the corresponding services, and by turning off any of the permissions, you cancel your authorization, and we will no longer continue to collect and use the relevant personal information based on the corresponding permissions, and we will not be able to provide you with the corresponding services based on such permissions. However, your decision to turn off the authorization will not affect the collection and use of information based on your previous authorization.
| system access | Corresponding Business Functions | Purpose of invocation privilege | When to request permission from you |
| microphones | Voice assistant service (with voice wake-up, voice dialog, Ai Smart Hangout, voice dialing) | For voice input | When the corresponding function is turned on |
| directory | Voice dialing | Quickly and accurately enter a contact's name when typing by voice; when using the phone, find a contact you can call, show the name and cell phone number of the other end contact | After connecting your phone via Bluetooth |
| localization | Geographic location related recommendations | Provides accurate navigation, weather and location-related recommendations and more | When using location-related services |
| Read/modify/delete the contents of the SD card | Local identification, initialization of applications | Write custom wake word resources and other resource files, initialize the application | software startup |
| bluetooth | Voice dialing | Users connect their cell phones via Bluetooth | When connecting a cell phone via Bluetooth |
(2) When the product is in the non-wake state, the product will automatically and continuously collect the voice information of your interactions in the car, in order to automatically activate the voice interaction function of the product after detecting the wake-up word. Please know that the voice information collected in the non-wake-up state will not be stored or uploaded to the cloud.
(3) The personal information we collect will only be used for the purposes stated in this section in the course of your use of the Magna Voice Assistant products and/or services. For example, the voice information you enter is only used to provide you with the current voice interaction function service or for call-out analysis when dealing with troubleshooting, and will not be used for other purposes.
3. Information to be collected and used for product and business extensions
Extended business functions are the extended functions or services provided to you by the products and/or services of MagnaSpeech Assistant, in order to provide better products or services, or to improve our products or services, so as to provide some extended business functions, these extended functions will collect and use your personal information, if you do not provide or refuse to authorize the use of such personal information, we may not be able to provide the corresponding services of the extended functions. However, it will not affect your use of the core basic functions of Magiya Voice Assistant; you may revoke the authorization for the use of the relevant personal information through the means provided by the various extended functions;
4. Exceptions to prior authorized consent
Please note that in the following cases, the collection and use of personal information does not require your prior authorized consent:
III. How we call your device permissions
| device authority | Corresponding business functions | Purpose of invoking permissions | |
| Network permissions for data | data network | voice networking | AI voice function needs to collect the words spoken by the customer in the microphone and send them to the voice service function in the backend of Magnesia to realize the logic of voice wake-up, voice recognition, voice understanding, voice conversation processing, etc. |
| Log data | Upload the system log data of this vehicle to Magnesia's background for system failure analysis & product improvement | ||
| system access | Corresponding business functions | Purpose of invoking permissions | |
| Permission to upload data to Magnesia Back Office | Data upload | Voice data collection | AI voice function needs to collect the words spoken by the customer in the microphone and send them to the voice service function in the backend of Magnesia to realize the logic of voice wake-up, voice recognition, voice understanding, voice conversation processing, etc. |
| Log data collection | Upload the system log data of this vehicle to Magnesia's background for system failure analysis & product improvement | ||
IV. How we use cookies and similar technologies
1. We use similar endpoint collection and storage technologies such as cookies, tags and scripts.
We will strictly ensure that cookie technology is used safely and does not adversely affect you.
2. Log files
3. Website analysis
V. How we share, transfer and publicly disclose your personal information
1. Sharing
As some of our services will be provided by authorized partners, MagnaScience may provide your personal information to partner third parties. We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes. Our authorized partners are not authorized to use the shared personal information for any purpose other than the purposes set forth in this policy, and your authorized consent will be sought again if the authorized partner is to change the purpose for which the personal information is to be used.
Before sharing the information, we will review the data security capability of the third party sharing the personal information, sign a strict data security or confidentiality agreement with them, and require them to take relevant confidentiality and security measures to handle the said information in accordance with our instructions, this Privacy Policy. If it involves sharing or providing your personal information to parties other than the subjects mentioned below, we will only share or provide it with your explicit consent.
Partner information:
| company identification | Services provided | shared information |
| Microsoft Ireland Operations Limited , known as "Azure Cloud" | Online speech recognition and understanding services in English, German, French, Spanish, Italian, Norwegian, Dutch, Polish, Swedish | Raw user audio data |
2. Transfers
We will not transfer your personal information to companies, organizations, and individuals other than MegatronixL TECHNOLOGY and its affiliates, except in the following cases:
3. Public disclosure
We will not publicly disclose your personal information except in the following circumstances:
In the following cases, the authorization and consent of the subject of personal information is not required for the sharing, transfer, or public disclosure of personal information:
VI. How we store and protect your personal information
1. Preservation of geography
Your personal data will be stored within the European Union. Except in the case of data transfer required for the use of products/services of Magentech outside of the European Union, in the case of cross-border transfer, we will clearly inform you of the purpose of the exit, the recipient, the security measures, etc. and separately obtain your authorized consent.
2. Retention period
2.1 We will continue to store users' personal information during the period of their use of MegatronixL TECHNOLOGY's products/services.
2.2 When you apply for deletion of your personal information or cancellation of your account, we will retain your existing personal information in accordance with the minimum period of retention required by laws and regulations, and we will not commercially use your personal information within the minimum period of retention required by laws and regulations. When your personal information exceeds the above retention period, we will anonymize it.
3. Security measures
Megatronix will take appropriate industry standard security measures and technical means to store and protect your personal information to prevent it from being lost, misused, subjected to unauthorized access or leakage, tampered with or destroyed.
3.1 We will take the following technical security measures to protect your personal information:
a. Encrypted transmission protocols are used during data transmission.
b. Strict control of data access privileges, especially the control and review of bulk data manipulation privileges.
c. Security testing of application systems online after vulnerability scanning, penetration testing, etc., and rectification of related risks;
d. Regular backups of data and related recovery availability tests;
e. Establishment of a data security monitoring and auditing system for comprehensive data security controls.
3.2 We also take other security measures to protect your personal information:
a. Establishment of the Company's Confidentiality and Information Security Committee to unify and coordinate information security work, promote various information security activities, and promulgate norms for the protection of personal information within the Company.
b. Personal information impact assessment of data security (including users' personal information data) before system go-live or before major functional changes.
c. Signing confidentiality agreements with all employees and service outsourcers and assigning data access rights in strict accordance with job responsibilities.
d. Regular information security education and training for all company employees and outsourced service personnel.
3.3 Security incident handling
a. In order to deal with possible security risks such as leakage, destruction and loss of personal information, we establish a security testing process before the system goes live, as well as an internal handling process (including an emergency response process) and remedial measures.
b. In the event of a security incident, we will promptly inform you of the basic circumstances and risks of the incident, the measures we have taken or will take, and suggestions on how you can reduce the risks yourself.
c. We will promptly notify affected users of security incidents by push notification, phone call, etc. When it is difficult to inform users one by one, we will release warning information by posting platform announcements.
VII. Your rights
Megatronix Technology respects your concern for your personal information and provides you with the means to manage your personal information. We guarantee you to exercise the following rights to your personal information:
1. Accessing and changing your personal information
1.1 Access to your personal information. You can contact Megatronix Technology to inquire about the information (86-10-57684300), and we will respond to your request within 15 working days.
1.2 Correction of Personal Information. When you need to update your personal information, or when you find that there is an error in the personal information collected or stored on the website, you have the right to make corrections or updates. You can contact Megatronix Technology (86-10-57684300) to inquire about the specific correction process. You can also send an e-mail to (dpo@megatronix.com) at any time. We will respond to your request within no more than 15 working days after verification or within the period prescribed by laws and regulations.
2. change the scope of your authorized consent or withdraw your authorized consent
We will safeguard the user's right to withdraw consent in the following ways:
2.1 You can withdraw your authorization for Magtech to access your personal information by turning off the corresponding device privileges (including location, contacts, photos, microphone, camera, notifications, etc.) through the privilege setting function of your device.
You can also change your authorization consent by contacting the customer service center of Magentech (86-10-57684300) or sending an email to (dpo@megatronix.com).
When you withdraw your consent or authorization, we will no longer process the corresponding personal information, which may result in our inability to continue to provide you with the services corresponding to the withdrawn authorization. Withdrawal of your consent or authorization does not affect the processing of personal information based on your consent prior to withdrawal.
3. Delete your personal information
We will strictly protect the security of your personal information. We will also use appropriate systems, organization and security technology and other measures to protect your personal information from unauthorized access, use or leakage.
In the following cases, you may request the deletion of your personal information by contacting us through the contact information listed in Article 12 "How to Contact Us" of this Privacy Policy:
If we decide to respond to your request for deletion, we will also notify the entities that obtained your personal information from us at the same time, if possible, and ask them to delete it promptly, unless otherwise required by law or regulation, or if those entities have been independently authorized by you to do so. When you delete information from our Services, we may not immediately delete the corresponding information from our backup systems, but will delete the information when the backups are updated.
If we terminate our services or operations, we will provide you with at least thirty (30) business days' notice and delete or anonymize your personal information upon termination of our services or operations.
4. Cancellation of accounts
You may make a request to cancel your account by contacting us at the contact information listed in Section XII, "How to Contact Us," of this Privacy Policy.
Unless otherwise provided by law or regulation, we will stop providing services to you after cancellation of your account and will store your personal information for the period agreed upon in this policy, after which we will anonymize your personal information.
5. Grievance counseling and customer response
To protect the security of your personal information and the personal information of others, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within 15 working days. If you are not satisfied, you can also file a complaint with us using the contact information listed in Article 10 "How to Contact Us" of this Privacy Policy.
If you are not satisfied with our response, in particular if you believe that our processing of personal information has jeopardized your legitimate rights and interests, you can also seek a complaint or a solution through the following external channels: a complaint to the European Union's personal information supervisory authority, a lawsuit filed in a court of competent jurisdiction in the place of residence of Megatronix Technology.
In principle, we do not charge you for reasonable requests, but we will charge you a fee for costs incurred for requests that are repeated more than reasonably possible. We may deny requests that are unnecessarily repetitive, require excessive technical means (e.g., requiring the development of a new system or a fundamental change in existing practices), pose a risk to the legal rights of others, or are highly impractical (e.g., involving the backing up of information stored on magnetic tapes).
In the following cases, as required by law or regulation, we may not be able to comply with your request, but we will explain the reasons to you within 15 business days:
VIII. How we handle minors' personal information
MAGA Technology emphasizes the protection of minors' information.
Our products, websites and services are primarily intended for adults. Minors should not create their own user accounts without parental or guardian consent; if you/your guardian do not agree with any of this Privacy Policy, you should stop using the Software immediately.
If we become aware that personal information of minors has been collected without prior verifiable guardian consent, we will seek to delete the relevant data as soon as possible.
If a guardian discovers that we have collected personal information from a minor without the guardian's consent, please contact us using the contact information described in Article 12 "How to Contact Us" of this Privacy Policy and we will endeavor to delete the relevant data as soon as possible.
IX. How your personal information is transferred across borders
In principle, personal data collected and generated by us within the European Union will be stored within the European Union. In case of cross-border transfer of your personal data, we will ask for your authorized consent separately.
X. Applicable law and dispute settlement
1. Applicable law
This policy applies to the place of provision laws of service (EU) and the People's Republic of China .
2. Dispute resolution
In case of any dispute between you and Megatronix Technology regarding the content of this policy or its implementation, both parties shall negotiate and settle it amicably; if both parties are unable to resolve the dispute through negotiation, both parties agree that the dispute shall be submitted to a court of competent jurisdiction in the place where Megatronix Technology is domiciled for adjudication.
XI. How this policy will be updated
This policy will be revised from time to time in accordance with adjustments or updates to the business model, and such revisions form part of this Privacy Policy with retroactive effect.
We will not reduce your rights under this Privacy Policy without your express consent. We will notify you of changes to this Privacy Policy by means of a push notification. In the event of material changes, we will notify users in a more informative manner, including push notifications and pop-up notices.
Significant changes referred to in this policy include, but are not limited to:
We will also keep an older version of this policy on file for your review.
This privacy policy is valid during the operation or provision of the use of the website, and will expire when the business permanently ceases to operate or permanently ceases to provide the use of the business, after the expiration of the expiration of the requirements of national laws and regulations to protect the rights and interests related to the security of your personal information.
XII. How to contact us
If you have any questions, comments or suggestions regarding this Privacy Policy, or if you have any comments or suggestions regarding the collection, use, sharing, access, deletion, or correction of your personal information when you use the products or services of Megatronix TECHNOLOGY, you can contact us in the following ways.
Customer Service Tel: 86-10-57684300
Customer service e-mail: marketing@magatronix.com
DPO E-mail: dpo@megatronix.com
Special Note: MAGA Technology reminds you that if your feedback involves your personal information, especially your sensitive information, please do not disclose it directly on the phone or in the mail, and we will communicate with you further under the circumstance of ensuring the security of your personal information.
In some cases, in order to protect the security of your personal information, we may require you to provide a written request or otherwise prove your identity. We will respond to your request within 15 business days of receiving your feedback and verifying your identity.